TERMS OF SERVICE
OVERVIEW
This website is operated by Serai Collective. Throughout the site, the terms βweβ, βusβ and βourβ refer to Serai Collective. Serai Collective offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our βServiceβ and agree to be bound by the following Terms of Service (βTermsβ), including additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to all terms and conditions, you may not access the website or use any services.
Any new features or tools added to the current store shall also be subject to these Terms of Service. We reserve the right to update or change these Terms at any time by posting updates on our website. Continued use of the site constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services.
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SECTION 1 β ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction or have consent to allow any minor dependents to use this site.
You may not use our products for any unlawful or unauthorized purpose, nor violate any laws applicable in your jurisdiction.
Transmission of viruses, malware, or destructive code is strictly prohibited. Any breach will result in immediate termination of services.
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SECTION 2 β GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
Your content (excluding payment details) may be transferred unencrypted over various networks. Payment information is always encrypted.
You agree not to reproduce, copy, sell, or exploit any portion of the Service without express written permission from us.
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SECTION 3 β ACCURACY OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete, or outdated. Content is provided for general information only and reliance is at your own risk.
We reserve the right to modify site content at any time without obligation to update.
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SECTION 4 β MODIFICATIONS TO SERVICE AND PRICING
Prices are subject to change without notice.
We may modify or discontinue the Service at any time without liability.
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SECTION 5 β PRODUCTS OR SERVICES
Certain products may be available exclusively online and in limited quantities. Returns and exchanges are subject to our Refund & Return Policy.
We do not guarantee that product colors displayed on your screen are accurate.
We reserve the right to limit sales by person, region, or jurisdiction and to discontinue products at any time.
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SECTION 6 β BILLING & ACCOUNT INFORMATION
We reserve the right to refuse or cancel orders at our discretion.
You agree to provide accurate and current billing and account information and to update it promptly when required.
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SECTION 7 β OPTIONAL TOOLS
Third-party tools may be provided βas isβ without warranties. Use of such tools is at your own risk.
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SECTION 8 β THIRD-PARTY LINKS
We are not responsible for third-party websites or materials. Please review third-party policies before engaging in transactions.
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SECTION 9 β USER COMMENTS & SUBMISSIONS
Any feedback or submissions may be used by Serai Collective without restriction or obligation.
You agree that your submissions will not violate third-party rights or contain unlawful or harmful material.
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SECTION 10 β PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
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SECTION 11 β ERRORS & OMISSIONS
We reserve the right to correct errors or inaccuracies and to cancel orders if information is inaccurate at any time.
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SECTION 12 β PROHIBITED USES
You are prohibited from using the site for unlawful purposes, violating intellectual property rights, spreading malware, harvesting personal data, or interfering with security features.
Violation may result in termination of access.
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SECTION 13 β DISCLAIMER & LIMITATION OF LIABILITY
All services and products are provided βas isβ and βas availableβ without warranties of any kind.
Serai Collective shall not be liable for any direct, indirect, incidental, or consequential damages arising from use of the Service or products, to the maximum extent permitted by law.
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SECTION 14 β INDEMNIFICATION
You agree to indemnify and hold harmless Serai Collective and its affiliates from any claim arising from your breach of these Terms or violation of law.
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SECTION 15 β SEVERABILITY
If any provision is found unenforceable, the remaining provisions shall remain valid.
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SECTION 16 β TERMINATION
These Terms remain effective unless terminated by either party. We may terminate access if you fail to comply with these Terms.
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SECTION 17 β ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Serai Collective and supersede prior agreements.
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SECTION 18 β GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the United Arab Emirates.
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SECTION 19 β CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance of changes.
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SECTION 20 β CONTACT INFORMATION
For questions regarding these Terms, contact us at:
Serai Collective
π§ info@seraicollective.com
π +971 50 883 6072
π Ghoshi Warehouse City - Warehouse Number 20 - 23rd St - Al Qouz Ind.third - Dubai - United Arab Emirates